AI Agent

eGain expands AI Agent integration with Salesforce Service Cloud, embedding advanced AI knowledge capabilities and contextual intelligence directly within the platform to enhance customer service operations.

eGain deepens AI Agent integration with Salesforce Service Cloud, embedding contextual intelligence and knowledge directly into customer service workflows to accelerate resolution and reduce processing times.

eGain deepens Salesforce integration with AI-powered knowledge and contextual intelligence, enabling faster case resolution and improved self-service deflection without workflow changes.

XM Cyber launches free PostureAI tool using Google's Gemini AI to identify Google Workspace misconfigurations, available on Google Cloud Marketplace.

Synscribe unveiled an autonomous AI agent performing SEO and GEO tasks, claiming 90%+ reduction in manual work for B2B SaaS clients.

Linkhome launches AI assistant to guide consumers through property search and mortgage questions, with plans to expand features while keeping licensed professionals involved in final transactions.