contact centers

2 articles
The Motley FoolThe Motley Fool··Motley Fool Transcribing

Superior Group Posts Q1 Earnings Beat With Margin Gains, Affirms Guidance

Superior Group ($SGC) reported 3% Q1 revenue growth to $141M with return to profitability ($0.06 EPS), maintaining full-year guidance of $572-$585M.
SGCrevenue growthAI adoption
GlobeNewswire Inc.GlobeNewswire Inc.··Not Specified

TTEC Expands AI Platform Across 100+ Enterprises, Reports Significant Gains in Agent Retention

TTEC expands AI platform to 100+ enterprises, boosting agent retention by 12% and improving compliance, handle times, and sales conversions across 25,000 global agents.
TTECenterprise adoptionAI training