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customer service

7 articles
GlobeNewswire Inc.GlobeNewswire Inc.··Ccts (Commission Des Plaintes Relatives Aux Services De Télécom-Télévision)

Canadian Telecom Complaints Surge 61% as Billing Woes Persist Despite CRTC Reform

Canadian telecom complaints jumped 61% in H1 2026, led by Rogers/Shaw with 34% of complaints. Billing issues remain top concern as CRTC moves to eliminate activation fees.
TUcustomer servicewireless services
GlobeNewswire Inc.GlobeNewswire Inc.··Bild (Building Industry And Land Development Association)

BILD Honors Top Builders: Sunnylea Homes, Lanescape Win 2026 GTA RenoMark Awards

BILD announces 2026 GTA RenoMark Award winners, recognizing Sunnylea Homes, Lanescape, and MENATWORK for construction excellence and innovation.
NOAcustomer serviceindustry recognition
BenzingaBenzinga··Na

QNB Corp. Completes Victory Bancorp Acquisition, Expands to 14 Branches

QNB Corp. finishes Victory Bancorp acquisition April 1, 2026. Combined entity operates 14 locations across Pennsylvania counties with systems integration planned for June.
QNBCacquisitionmerger
GlobeNewswire Inc.GlobeNewswire Inc.··Not Specified

Take 5 Oil Change Expands Spokane Footprint with Third Valley Location

Take 5 Oil Change opens third Spokane Valley location, reflecting strong demand for convenient vehicle maintenance across its 1,300-unit national network.
DRVNfranchise expansioncustomer service
GlobeNewswire Inc.GlobeNewswire Inc.··Na

KPN Reports Broad-Based Growth Across Operations, Continues €250M Buyback Program

KPN reports growth across all business segments and continues €250M share buyback program, demonstrating confidence in capital allocation and digital market positioning.
KKPNYAIcybersecurity
BenzingaBenzinga··Piero Cingari

Fed Official Flags AI's Immediate Impact on Entry-Level Workforce

Fed Governor Barr warns AI is already displacing entry-level workers in software and customer service roles, raising concerns about near-term labor market disruption despite long-term productivity gains.
ADPFederal Reserveautomation
The Motley FoolThe Motley Fool··Geoffrey Seiler

SoundHound AI Eyes Profitability as Voice AI Platform Expands

SoundHound AI doubles revenue and targets 2026 profitability through its expanding voice AI platform, bolstered by the Amelia acquisition for customer service automation.
NVDASOUNSOUNWagentic AIvoice AI